Privacy Policy

At David Chaudoir Hypnotherapy, your privacy is of utmost importance. This policy outlines how I, David Chaudoir, collect, use, store, and protect your personal information when you interact with my website and services. By using my services, you agree to the terms of this Privacy Policy.

1. Who I Am

I am David Chaudoir, a qualified hypnotherapist providing one-to-one sessions in Bath and online. My website address is chaudoirhypno@gmail.com.

2. Information I Collect

I collect information to provide you with effective hypnotherapy services and to improve your experience.

Information You Provide Directly:

When you contact me, book a session, or during our hypnotherapy sessions, you may provide personal details such as:

  • Your name, email address, phone number, and postal address.
  • Information about your health, medical history, and well-being goals relevant to your hypnotherapy treatment (this is considered sensitive personal data).
  • Payment details (processed securely via Stripe, I do not directly store your full payment card details).

Information Collected Automatically:

When you visit my website, I use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This helps me understand how visitors use the site and improve its functionality. This data is anonymised and does not identify you personally.

3. How I Use Your Information

I use your information for the following purposes:

  • To provide and manage your hypnotherapy sessions, including scheduling, conducting, and following up.
  • To process payments for services rendered.
  • To communicate with you regarding appointments, services, and relevant updates.
  • To personalise your hypnotherapy programme to best meet your needs.
  • To improve my website and services based on usage patterns.
  • To send you marketing communications (if you have opted in to my email subscription list).
  • To comply with legal and ethical obligations as a professional hypnotherapist.

4. How I Share Your Information

I am committed to protecting your privacy. Your personal information is treated with the strictest confidence and is only shared with third-party services when necessary for the provision of my services, and under strict data protection agreements. These services include:

  • Calendly: Used for session bookings and scheduling. When you book an appointment, your name, email, and chosen service are processed by Calendly.
  • Google Meet and Zoom: Used for conducting online hypnotherapy sessions. Your video and audio are transmitted securely through these platforms.
  • Google Calendar: Used for managing my appointment schedule. Your booking details may appear in my calendar for organisational purposes.
  • Stripe: Used for securely processing payments. I do not store your full payment card details; Stripe handles all payment transactions directly.
  • Mailchimp: Used for managing my email subscription list. If you opt-in to receive updates or newsletters, your email address will be stored and processed by Mailchimp. You can unsubscribe at any time.
  • Google Analytics: Used for website analytics as described above.

I do not sell, rent, or trade your personal information with other third parties for their marketing purposes.

5. Data Security

I implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications for online sessions, and strict access controls to client information.

6. Data Retention

I retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Client records, particularly those containing sensitive health information, are retained in accordance with professional guidelines and legal obligations.

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal information I hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Request limitations on how your data is used.
  • Right to Data Portability: Request your data in a structured, commonly used format.
  • Right to Object: Object to the processing of your data in certain situations.

To exercise any of these rights, please contact me using the details below.

8. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for legal reasons. Any updates will be posted on this page, and the “Last Updated” date at the top will be revised. I encourage you to review this policy periodically.

9. Contact Me

If you have any questions about this Privacy Policy or my data practices, please contact me:

David Chaudoir – chaudoirhypno@gmail.com